Help Center
Step-by-step guides, tips, and answers to help you get the most out of ContentPlanner.
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Overview
ContentPlanner is an all-in-one social media content planning tool designed to help you create, schedule, and publish engaging content across multiple platforms – all from one simple dashboard. This guide gives you a quick overview of how everything works.
Tip: If you are new to ContentPlanner, we recommend starting by connecting a social account so you can publish your first post right away.
What is ContentPlanner?
ContentPlanner helps Indian businesses save time and stay consistent on social media. You can plan your content, generate captions and hashtags with AI, schedule posts across Instagram, Facebook, and LinkedIn, and track what is working – all without switching between apps.
Key Benefits
Save Time
Plan and schedule content in advance.
Work Together
Collaborate with your team easily.
Track Performance
Get clear insights and analytics.
Grow Your Brand
Stay consistent and reach more people.
How It Works
1
Connect Accounts
Link your Instagram, Facebook, and LinkedIn accounts in a few clicks.
2
Create Content
Use AI to write captions, generate post ideas, and build your calendar.
3
Schedule & Publish
Pick the best time and let auto-publishing handle the rest.
4
Track & Improve
See what is working with simple performance analytics.
Ready to Get Started?
Now that you have an overview, explore the topics below to connect your accounts, generate content with AI, and start planning your first post.
Frequently Asked Questions
How do I connect my Instagram, Facebook, or LinkedIn account?
Go to Settings > Connected Accounts and click “Connect” next to the platform you want to add. You will be asked to log in and grant permission – once approved, the account appears in your dashboard immediately.
Why did my scheduled post fail to publish?
This is usually caused by an expired connection token or a platform-specific content rule (like an unsupported file type). Check the notification next to the failed post for the exact reason, then reconnect the account if needed and resend.
How do I upgrade, downgrade, or cancel my plan?
Open Settings > Billing to change your plan or update payment details. You can cancel anytime from the same page – your plan stays active until the end of the current billing period.
Can I invite team members to collaborate?
Yes. Starter and Business plans support multiple team members. Go to Settings > Team, enter their email, and assign a role (Owner, Editor, or Approver).
How do I reset my password?
Click “Forgot password” on the login page and follow the link sent to your email. If you do not receive it within a few minutes, check your spam folder or contact support.
Still have questions?
We’re here to help. Get in touch with our support team.